Repair Requests

We’re committed to keeping your home safe, comfortable, and in good repair. If you are a current tenant and need to request maintenance or report an issue, please use the form below.

Submit a Repair Request

Please fill out our Maintenance Request Form to report any non-emergency issue.

Be sure to include:

• Your name and address
• A detailed description of the issue
• Best time for access (if needed)
• Photo or video (optional but helpful)

Emergency Repairs

If you are experiencing any of the following during a WEEKEND, please TEXT Pat immediately at: (313) 543-4675

Emergency issues include:

• No heat in winter
• Flooding or major leaks
• Electrical sparks or outages
• Gas smell or suspected leak
• Broken windows or exterior doors

Response Time

We aim to respond to most maintenance requests within 24–48 hours (excluding weekends). Emergency issues are prioritized and responded to as quickly as possible.

Access Policy

Maintenance staff may need to enter your unit to assess or complete repairs. We’ll always give notice and attempt to schedule a time that works for you. In urgent cases, we may enter with short notice.

Thank you for helping us maintain safe and quality housing.
For additional support, visit the Tenant Portal or contact our main office.